Job purpose:
Reporting to the Technical Manager, you will be part of a team responsible for the maintenance and reinforcement of the businesses food safety management systems to ensure all products comply with legal standards and meet customer expectations.

Tasks:

• Ownership of all customer requests and complaints.
• Keep all supplier and customer information databases (specifications, accreditations etc) up to date. Responsible for Supplier approval (VACCP and TACCP)
• Support with new customer wins and maintain current customer base relative to their technical standards/needs.
• Manage Mass Balance, Traceability and Mock recall exercises inhouse and under audit situations as per schedule and during audits (utilising trained team).
• Manage and uphold of company procedures and records, with compliance to BRCGS standards. Raising non-conformances when required.
• Part of the EDS auditing team and participating in audits weekly as per schedule.
• Part of the Internal auditing team and participating in audits monthly as per schedule.
• Manage all raw material and finished product specifications to ensure they are kept up to date and reviewed regularly.
• Works very closely with Production, Engineering and Warehouse to ensure food safety/product quality compliance.
• Technical representative for factory trials, documenting and report writing.
• Manage of pest control processes including external management of pest control companies.
• Reports on any non-conformances with corrective actions.
• Electronic & manual recording of data as require by role, specific but not limited to electronic traceability system.
• Creating of label according to legal requirements and ensuring the factory have the latest version available.
• Attendance at company mandatory & role specific internal & external Learning & Development sessions.
• Monthly Technical report capturing and submission.
• Deputise for the Technical Manager in absence with support from the Technical and production co-ordinator.

Responsibilities: 

• Help the company be SAFE and LEGAL
• Inclusion &/or attendance at meetings: Everyday Standards / BRC / Technical / and product testing as required
• Auditing responsibilities: Internal and External
• Training EDS / Traceability teams
• Participate in site visits and audits
• Record keeping and control

Pan Artisan offers:

• Competitive salary
• 25 days annual leave + Bank Holidays
• Additional annual leave - linked to length service + day off for your birthday
• Auto enrol pension – Enhanced company input
• Company Induction & Inhouse learning and development sessions
• Training Skills matrix linked to learning and development activities and pay
• Opportunities for internal progression
• PPE provided where appropriate
• Free parking available on Industrial Estate
• Opportunities to input into taste test panels held onsite
• Staff room facilities (including free tea/coffee)

Please note that this role is not eligible for company sponsorship 

• Please view the Food Safety Compliance Coordinator JD March 2026 document (opens in a pop up)