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Front Desk Supervisor

Location
Chichester
Recruiter
The Goodwood Estate
Contract
Permanent
Salary
Competitive - plus excellent benefits

Job description


Love people? Obsessed with creating amazing first impressions?
Ready to step into a role where you can lead, grow, and make every
guest’s stay unforgettable?


We’re looking for a Front Desk Supervisor who’s all
about good vibes, great service, and genuine
connections. At Goodwood, our guests are more than customers -
they’re part of the experience. And so are you.


 

What you'll be doing:




  • Welcoming guests like old friends - warm, professional, and
    always personal



  • Leading and supporting a team of amazing Hosts during your shift



  • Training new team members and helping your crew grow with you



  • Solving problems with confidence and kindness



  • Making sure everything runs smoothly - from check-in to check-out



  • Using hotel systems (like Protel) to keep things seamless



What you'll have:




  • You're a people person through and through



  • You’ve worked in customer service before (hospitality is a big plus)



  • You’ve got team leadership energy - even if it wasn’t your job
    title yet



  • You love learning new tech and tools (hotel booking systems =
    bonus points)



  • You’ve got your own way of getting here - we’re in beautiful
    countryside (lucky us!)



What you'll get:




  • Free tickets to our epic headline events



  • Free Health Club access and a comprehensive wellbeing programme



  • Healthcare cash plan



  • Entry into our Company Performance Share Scheme


If you’re ready to take the next step, support a team, and
create standout guest experiences - we want to meet you.

 

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