We are looking for dynamic, enthusiastic and committed family support practitioners to support families across West Sussex as a part of the Governments Troubled Families Initiative. You will be part of a multi agency team working at a local level in Districts and Boroughs.

The roles are highly demanding and as a Think Family Key Worker you will be working closely and intensively with adults and children to address intergenerational patterns of negative behaviour by providing non- negotiable, persistent, intensive support to families with multiple problems and complex needs.

Whatever your previous experience you’ll have to be extraordinarily flexible and creative, able to build trust and provide motivation. You will be breaking new ground.

These families will have been involved with many different agencies over a period of time and may have become confused and disillusioned, so you will need to really understand what the different agencies do, why they are involved, and the best way to work with them, for the best outcome for the family.

This role will require flexibility and creativeness, with a willingness and ability to work flexibly around the families’ needs, including working early, late, weekends and possibly Bank Holidays.


You’ll work with a small caseload of families, using a holistic approach. These families will have complex needs and may initially be resistant to engage, so you will need to be empathetic, committed and creative. You will also need to be willing and able to work flexibly around the families’ individual needs, which will probably mean working early, late, weekends and Bank Holidays.

You will have at least 2-3 years previous experience of working with challenging families. You don’t need vast amounts of academic qualifications but you do need to be able to understand people, their needs and their desires in the broadest sense, and be able to inspire positive change.